Ruff-Tuff Products, LLC
PRIVACY POLICY
Rufftuff.com respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your requests, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Rufftuff.com family of companies with your consent or with companies that help Rufftuff.com fulfill its obligations with you, and then only with partners who share Rufftuff.com's commitment to protecting your privacy and data. At any time you may contact Rufftuff.com with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.
Privacy and Data Security
At Rufftuff.com, your right to privacy and data security is a primary concern. That's why, when you visit Rufftuff.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site ( www.Rufftuff.com ) or when you use our online support offerings. Other Rufftuff.com and Rufftuff.com Co-branded sites may operate under their own privacy and security policies. Visit www.nclnet.org/essentials to learn more about how to protect your privacy on the Internet through a consumer education campaign called Online E-ssentials.
Rufftuff.com only asks for specific types of personal information
In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
1. Register on Rufftuff.com
2. Request a quote
3. Place an order
4. Provide feedback in an online survey
5. Participate in a sweepstakes or other promotional offer
6. Request e-mail notification of your order status
7. Subscribe to a newsletter or a mailing list
8. Fill out a support request
In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
Rufftuff.com only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with Rufftuff.com. Among other things, we want to help you quickly find information on Rufftuff.com and alert you to service upgrades, special offers, updated information and other new products and services from Rufftuff.com. Agents or contractors of Rufftuff.com who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Rufftuff.com. Rufftuff.com may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
You can opt-out of receiving further marketing from Rufftuff.com at any time
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Rufftuff.com (or agents working on behalf of Rufftuff.com and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information.
Rufftuff.com will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Ruff-Tuff Products, LLC for the purpose of performing services for Rufftuff.com.
Internet Commerce
The online store at Rufftuff.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Rufftuff.com is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order with a representative over the telephone. Simply call (210) 749-0295. It has always been a Rufftuff.com practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Customized Experience
New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Rufftuff.com, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.Rufftuff.com. Rufftuff.com has no desire or intent to infringe on your privacy while using Rufftuff.com site.
Third-Party Sites
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Rufftuff.com are not covered by this privacy statement.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Rufftuff.com cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Other Web sites
Rufftuff.com contain links to other Web sites that are not operated by Ruff-Tuff Products, LLC. Rufftuff.com is not responsible for the privacy practices of the Web sites that it does not operate. Some parts of the Web site are animated using downloadable applications with Macromedia's Shockwave/Flash.
Contact Rufftuff.com
Ruff-Tuff Products, LLC is the sole operator of the Rufftuff.com Web sites. If you would like to contact us for any reason regarding our privacy practices, please call or write us at the following address:
Ruff-Tuff Products, LLC
3796 West 2100 South
Salt Lake City, UT 84120
Email: customerservice@rufftuff.com
Phone: 800-453-8830
Fax:1-801-973-7513
Rufftuff.com wants to help you keep your personal information accurate.
You can request the individual information that Rufftuff.com has collected by submitting a request.
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