Warranty and Return Policy
Ruff Tuff Products will warrant against defect in workmanship and material for 1 year from the date of purchase. Ruff Tuff does not warrant against color change, light fastness or fading. This warranty is limited to repair and replacement only. This warranty will be effective only if the defective item is returned along with the original sales receipt. Ruff Tuff’s liability shall not exceed the replacement or repair cost of the merchandise. The product may be repaired at Ruff Tuff’s discretion.
Items may be returned during the first 90 days after shipment for credit as follows: 1. Factory Defect or Error 2. Customer Ordering Error: All orders are custom made for each individual customer. Credit or partial credit, under these circumstances, will be determined on a case by case basis. Unusual custom orders of unusual color combinations or very rare/old vehicles may be given no credit. All items for return must be accompanied by an invoice and must have a Return Goods Number (RG#). This must be obtained by calling customer service at 800-453-8830