Ruff Tuff Products warrants its products against defects in workmanship and material for one (1) year from the shipping date. Ruff Tuff does not warrant against color change or fading.
This warranty is limited to repair and replacement only. Ruff Tuff’s liability shall not exceed the replacement or repair cost of the merchandise.
The product may be repaired or replaced for credit at Ruff Tuff’s discretion.
Items may be returned during the first 90 days after shipment, in the case of factory defect or other error by Ruff Tuff. Because each custom seat cover is made to order, in cases of customer ordering errors credit or partial credit will be offered on a case-by-case basis. At Ruff Tuff’s discretion, returned orders with unusual color combinations or for rare or old vehicles may be given no credit.
Prior to returning an item, the customer must call Ruff Tuff at 800-453-8830 (US only) or 801-972-5845 for a Returned Goods Number (RG#) and instructions.